Preventing Discrimination and Harassment - Retail

Creating a workplace free from harassment and discrimination can be a challenge in retail. Train your staff on how to maintain a safe and welcoming environment for all.

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    Better everyday decisions

    A workplace based on mutual respect helps protect your overall reputation while attracting new employees and retaining loyal staff members.

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    The course covers these topics and more:

    • Different types of harassment and discrimination
    • Bystander intervention techniques
    • Retaliation
    • Workplace bullying
    • Making reasonable accommodations
    • Role of managers and supervisors
    • Responding to complaints

    Preventing Discrimination and Harassment Training - Retail

    Among the HR challenges facing the retail industry is attracting and retaining employees, improving employee engagement and creating a harassment-free culture that values diversity, inclusion and respect.

    Whether interacting with customers, co-workers or suppliers— in person, on the phone, or online — retail employees need to understand how discrimination and harassment laws apply in the workplace, and the types of behavior that can lead to a hostile work environment, affecting turnover, customer loyalty, productivity and company reputation.

    Regularly training all employees — including part-time and temporary workers — is an important step in building a positive workplace and encouraging staff to take appropriate action to stop misconduct and prevent future incidents.

    Online Training

    Preventing Discrimination and Harassment - Retail

    This interactive course, which features videos, images and other content tailored for the retail industry, focuses on raising awareness of acceptable and unacceptable behavior and responding appropriately to situations involving harassment, discrimination and other misconduct.

    Topics are presented in engaging, bite-sized episodes with interactive video scenarios that challenge employees to make choices that aren’t always clear-cut. Viewer Mailbag, Twitter Q&A segments and assessments and quizzes reinforce learning objectives and encourage employees to earn points for correct answers. Smart technology enables learners to begin the training and complete it later on any mobile device, without starting over.

    This course is available in the following editions

    *Also available: Bystander Intervention: Chicago Edition (60 min). This course is designed to meet Chicago’s additional bystander intervention training requirement.

    Industry editions






    Industrial and Manufacturing



    State editions

    Employee Manager
    General 40 min 55 min
    California 60 min 120 min
    Connecticut 120 min 120 min
    Delaware 45 min 55 min
    Illinois 45 min 60 min
    Chicago* 60 min 120 min
    Maine 45 min 55 min
    New York 50 min 60 min
    Washington 45 min 60 min

    Train employees on how recognize, report, and prevent harassment to cultivate a safe, welcoming environment for all and help your organization thrive.

    Section 508 Compliant version

    Built for everyone

    There is nothing more inclusive than providing an easy, consistent, and accessible experience for all of your employees. Traliant provides Section 508-Compliant training that detects and adapts to the individual learner. Our Preventing Discrimination and Harassment course is designed to accommodate a range of auditory, visual, intellectual, and kinesthetic abilities.

    The Traliant difference

    At Traliant, we believe that discrimination and harassment prevention training should be engaging and relevant to a 21st century workforce. We combine the best elements of video storytelling and eLearning tools to raise awareness of sexual harassment and other essential workplace topics to help drive positive behavior and create a respectful, inclusive culture.

    Learn more about our training methodology

    Help your employees make the right decisions, at the right moments

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      Get Access to a Full Course