Preventing Discrimination and Harassment - Retail
Creating a workplace free from harassment and discrimination can be a challenge in retail. Train your staff on how to maintain a safe and welcoming environment for all.
Better everyday decisions
A workplace based on mutual respect helps protect your overall reputation while attracting new employees and retaining loyal staff members.
The course covers these topics and more:
- Different types of harassment and discrimination
- Bystander intervention techniques
- Retaliation
- Workplace bullying
- Making reasonable accommodations
- Role of managers and supervisors
- Responding to complaints
Overview
Preventing Discrimination and Harassment Training - Retail
Among the HR challenges facing the retail industry is attracting and retaining employees, improving employee engagement and creating a harassment-free culture that values diversity, inclusion and respect.
Whether interacting with customers, co-workers or suppliers— in person, on the phone, or online — retail employees need to understand how discrimination and harassment laws apply in the workplace, and the types of behavior that can lead to a hostile work environment, affecting turnover, customer loyalty, productivity and company reputation.
Regularly training all employees — including part-time and temporary workers — is an important step in building a positive workplace and encouraging staff to take appropriate action to stop misconduct and prevent future incidents.
Online Training
Preventing Discrimination and Harassment - Retail
This interactive course, which features videos, images and other content tailored for the retail industry, focuses on raising awareness of acceptable and unacceptable behavior and responding appropriately to situations involving harassment, discrimination and other misconduct.
Topics are presented in engaging, bite-sized episodes with interactive video scenarios that challenge employees to make choices that aren’t always clear-cut. Viewer Mailbag, Twitter Q&A segments and assessments and quizzes reinforce learning objectives and encourage employees to earn points for correct answers. Smart technology enables learners to begin the training and complete it later on any mobile device, without starting over.
This course is available in the following editions
*Also available: Bystander Intervention: Chicago Edition (60 min). This course is designed to meet Chicago’s additional bystander intervention training requirement.
Industry editions
Global
Offices
Hotels
Restaurants
Healthcare
Industrial and Manufacturing
Construction
Retail
State editions
| Employee | Manager | |
|---|---|---|
| General | 40 min | 55 min |
| California | 60 min | 120 min |
| Connecticut | 120 min | 120 min |
| Delaware | 45 min | 55 min |
| Illinois | 45 min | 60 min |
| Chicago* | 60 min | 120 min |
| Maine | 45 min | 55 min |
| New York | 50 min | 60 min |
| Washington | 45 min | 60 min |
You may be interested in other courses from the same topic
Discrimination and Harassment
10 courses
Address and prevent workplace misconduct.
10 courses
Train employees on how recognize, report, and prevent harassment to cultivate a safe, welcoming environment for all and help your organization thrive.
Section 508 Compliant version
Built for everyone
There is nothing more inclusive than providing an easy, consistent, and accessible experience for all of your employees. Traliant provides Section 508-Compliant training that detects and adapts to the individual learner. Our Preventing Discrimination and Harassment course is designed to accommodate a range of auditory, visual, intellectual, and kinesthetic abilities.
The Traliant difference
At Traliant, we believe that discrimination and harassment prevention training should be engaging and relevant to a 21st century workforce. We combine the best elements of video storytelling and eLearning tools to raise awareness of sexual harassment and other essential workplace topics to help drive positive behavior and create a respectful, inclusive culture.
Learn more about our training methodologySatisfied Customers
Organizations that have realized their potential with Traliant
Help your employees make the right decisions, at the right moments
