Handling Reasonable Accommodations in the Workplace

Training managers to respond to employees’ requests, reduce risks and support an inclusive workplace

Handling Reasonable Accommodations in the Workplace Training

In today’s evolving workplace, frontline managers need to be able to recognize and respond to different types of accommodation requests from employees and understand when to involve other departments, such as HR, compliance/legal and risk management.

The term reasonable accommodations refers to making adjustments, changes or modifications to a job or work environment. The Americans with Disabilities Act (ADA), the Pregnancy Discrimination Act (PDA), Title VII of the Civil Rights Act and other laws include provisions for making reasonable accommodations for qualified employees or applicants, unless it would impose an undue hardship on the organization. In considering reasonable accommodations requests, organizations look at a number of factors, including whether the accommodation would cause a significant expense or disruption in business operations or undermine health and safety.

In addition to reasonable accommodations required under the law, there are other types of accommodations that can help everyone — offering work-from-home options and providing mentors, interpreters and job coaches are some common examples.

Training managers and supervisors to properly handle accommodations helps to eliminate workplace discrimination, reduce absenteeism, increase employee engagement, performance and retention and foster an inclusive workplace in which all employees feel welcome.

Online Training: Handling Reasonable Accommodations in the Workplace

This 30-minute eLearning course takes a holistic approach to the topic of accommodations in the workplace. Frontline managers learn how to recognize and respond to different types of accommodation requests and address common questions and situations. A video host guides managers through brief episodes, featuring real-world examples, viewer email and other interactions designed to test knowledge and boost retention.

The course covers these topics and more:

  • Managers’ role in recognizing and responding to accommodation requests
  • Definition of reasonable accommodations
  • Examples of different accommodation requests
  • Accommodations under the ADA and PDA
  • Accommodations for domestic violence and religious discrimination
  • 5 common myths about handling reasonable accommodations

The Traliant Difference
Our modern, interactive approach to online compliance training combines up-to-date content and eLearning strategies and technology to raise awareness, motivate positive behavior and foster respectful, inclusive workplaces. Traliant courses are mobile-optimized for access on any device and can be customized to reflect your organization’s policies, culture, branding and leadership message.

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