Everyone has biases, some are conscious and some are unconscious. What makes unconscious bias such a challenge in the workplace is that, by definition, people aren’t aware of it. And regardless of whether unconscious biases are positive or negative, making snap judgments about certain people or groups that are based on stereotypes can undermine efforts to improve diversity and inclusion. While you can’t completely eliminate unconscious bias, there are strategies and steps to minimize its impact on organizations and their employees, applicants, customers and clients.
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