Is your compliance training program aligned with your remote work strategy and policy? With many employers delaying their return-to-work plans, providing compliance training for remote workers is an important step in ensuring they understand your organization’s policies, procedures and guidelines — and their role in avoiding potential problems — from phishing attacks to sexual harassment claims.
Here are 4 ways an effective compliance training program supports your remote work policy and practices:
1. Reinforces your organization’s code of conduct
Training serves as another communication channel to explain and humanize the organization’s values, principles and code of conduct, and motivate employees who are not in a group setting to work together, play by the rules and speak up when they see or experience misconduct.
Employees who understand their organization’s expectations for behavior and how policies and procedures apply in their day-to-day work are more likely to follow them. Further, making code of conduct training part of the onboarding process helps to instill a mindset of ethics and integrity in new employees from day one and answer the question, “What kind of organization am I a part of?”
2. Covers topics that are relevant to your organization and workforce
Effective compliance training should reflect today’s evolving work environment and what it means to ‘do the right thing,’ regardless of whether employees are located onsite or working in a remote or hybrid model. For example, what are the cybersecurity risks of a home office? Can comments on a video call or or text constitute harassment? How can managers recognize the red flags of misconduct in a remote environment?
And by making online compliance training available 24/7, on any device, organizations enable employees to be more efficient with their time — an important factor for people working from home, where the boundaries between personal and professional responsibilities are often blurred.
3. Focuses on positive behaviors and actions, not just laws and regulations.
Workplace experts agree that training that raises awareness of behaviors — both acceptable and unacceptable — and the consequences of actions and inaction can help change the way employees think and act. Effective compliance training goes beyond awareness, giving employees a deeper understanding of how their day-to-day actions and decisions impact the organization’s culture, reputation and success.
4. Helps supervisors successfully manage remote employees
Managers can make the difference between having a positive remote work experience or an unhappy and unproductive one. Training frontline managers on how to keep employees connected, engaged and current on policies, procedures and expectations is critical in creating and building a successful remote work environment.
The shift to remote/hybrid work since the pandemic comes with new challenges — from preventing information security incidents to ensuring respectful, inclusive interactions. With the active support of leadership, an effective compliance training program helps employees navigate the new work realities, recognize and prevent potential issues and contribute to a safe, positive and ethical work culture.
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