
New York Workplace Violence Prevention for Retail Workers
Prepare retail workers for potential threats with safety training
Protecting your retail staff
Retail employees play a vital role in our communities, but they often face unique challenges. From dealing with difficult customers to potentially dangerous situations, it’s important to equip them with the tools they need to stay safe.
The New York Retail Worker Safety Act, enacted on September 5, 2024, underscores this importance and the need for retail workplace violence prevention training. It mandates that retail employers with 10 or more employees provide interactive workplace violence prevention training on a range of topics, including de-escalation tactics, active shooter drills and emergency procedures. Our expert Compliance Team can help you understand the law and its policy and annual training requirements.
For more information, view our training course overview.
Workplace Violence Prevention and Active Shooter Preparedness for Retail
Traliant’s Workplace Violence Prevention and Active Shooter Preparedness for Retail training is an interactive course designed to help retail employees protect themselves from workplace violence and complies with New York’s Retail Worker Safety Act (New York Labor Law Section 27-e).
Through a series of interactive scenarios, employees learn about the following topics:
- Workplace violence definition
- Hazards for workplace violence
- Behaviors of concern
- Reporting procedures
- Responding in an emergency
- De-escalation techniques
- Active shooter drills
- The use of security alarms and panic buttons
- Supervisors’ duties
- Workplace violence prevention policy


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