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De-escalation Training for Industrial and Manufacturing

Equip industrial and manufacturing workers with skills to defuse conflict, prevent disruptions and support a safer workplace.

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    Course description

    In industrial and manufacturing environments, where productivity and teamwork are critical, conflicts can quickly escalate if not handled properly. Disagreements between coworkers, communication breakdowns on the line or frustration over production demands can create tense situations that put both efficiency and safety at risk.

    Traliant’s De-escalation for Industrial and Manufacturing training is a 10-minute course designed to help employees in industrial and manufacturing settings safely and effectively handle tense or confrontational situations on the job. By building these skills, workers can contribute to a safer, more respectful work environment, while reducing stress, preventing disruptions and minimizing the risk of incidents.

    Available in additional versions for Hospitality, Retail and Office environments, each tailored to their own unique challenges. .

    ONLINE TRAINING

    De-escalation Training for Industrial and Manufacturing

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    De-escalation training covers these topics and more:

    • Purpose and importance of de-escalation in industrial and manufacturing environments
    • Practical techniques to stabilize tense or confrontational situations
    • Identifying signs of escalation on the job
    • Setting clear verbal and physical boundaries
    • Applying problem-solving strategies and redirecting focus
    • Knowing what actions to take when de-escalation efforts do not succeed

    THE TRALIANT DIFFERENCE

    Compliance you trust.
    Training and solutions you love.

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    Legal expertise

    Our in-house legal team is at the heart of our course development, writing content and ensuring compliance. As laws change, they provide real-time updates so you can trust your training is accurate and up to date.

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    Brilliant training

    Each year we release brand-new, cinematic, Netflix-style courses with fresh stories, interactive scenarios, and industry-specific nuance. The result? A lasting impact on your culture and an experience employees will love.

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    Innovative solutions

    With TikTok-style micro reels, advanced AI translations, phishing simulations, policy and handbook services, and analytics in one scalable platform, we make compliance simple and engaging now and into the future.

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    Valued partnership

    Our main focus? It’s all about making your job easier. We do that with unmatched responsiveness and seamless deployment, dedicated to driving your success.

    KEY FEATURES

    Why you'll love our training

    It’s time to embrace a new era of online training with a valued partner who will ensure seamless implementation, a truly enjoyable learning experience, and courses with continuous compliance you can trust.

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    Compliance expertise

    Traliant's in-house legal expertise ensures training is accurate and kept up-to-date with any regulatory changes.

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    Accessible to users with disabilities

    Traliant provides an inclusive experience for all users, including those with disabilities, by going beyond Section 508-C standards and offering WCAG 2.1/2.2 AA.

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    Story-based learning

    Our story-based approach blends leading instructional design with Hollywood talent to produce engaging, interactive and nuanced training.

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    Course Administration

    Traliant makes it simple to roll out training to your workplace and provide technical support directly to your employees at no additional cost.

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    Course customizations

    Tailor courses to include your logo, relevant policies, workplace images, and more. Traliant can even customize the course with scenarios that take place in your own workplace environment.

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    Translations

    Training is available in English, Spanish and is supported in over 100 languages.

    COMPLIANCE EXPERTISE

    Your partner in training compliance

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    Uniquely qualified in-house compliance team

    Our exceptional in-house Compliance Advisory Team is led by Michael Johnson, Chief Strategy Officer and former U.S. Department of Justice attorney who has provided training and guidance to organizations like the Equal Employment Opportunity Commission, Google, the United Nations, and the World Bank.

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    Keeping you compliant, effortlessly

    Keeping up with the complex web of employment laws — especially if your workforce spans multiple states — can be tricky. That’s why we offer a streamlined training solution that ensures you stay compliant with federal, state, and local regulations, so you can focus on what matters most: your team.

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    Simplifying your policies and handbooks

    Crafting an employee handbook that meets legal standards can be daunting. Let us ease the burden. We help you navigate regulatory changes to ensure your policies and handbooks not only comply with the law but also reflect industry best practices.

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    What to consider when choosing the most effective de-escalation for industrial and manufacturing training

    De-escalation training gives employees the confidence to handle tense interactions calmly and professionally – whether with coworkers, clients or external partners. It helps them recognize early warning signs, manage emotions and apply techniques that defuse tension before it grows into conflict. By developing these skills, employees feel more supported and better prepared to navigate challenges.

    When employees are trained in de-escalation, it fosters a culture of respect, collaboration and safety. Staff learn to communicate with empathy, maintain professionalism under pressure and prevent conflicts from escalating into bigger issues. Over time, this builds trust across teams, reduces workplace stress and strengthens overall morale.

    Without proper training, employees may feel ill-equipped to handle difficult situations, which can lead to stress, lower morale and impact productivity. Unresolved conflicts can lead to strained relationships, higher turnover, potential safety risks and reputational damage especially if issues spill over to clients and customers. Training helps minimize these risks and promotes a healthier, more resilient workplace.

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