August 2, 2023

The workplace landscape is constantly evolving, and staying informed about the latest trends and sentiments among employees is crucial for businesses to succeed. In July 2023, Slack conducted a comprehensive Pulse Survey to gain valuable insights into the current state of the workplace. The survey covered a wide range of topics, from remote work preferences to employee well-being. Let’s delve into the key highlights and understand the pulse of today’s workforce. 

The impact of trust on employee engagement 

Trust emerged as a critical factor influencing employee engagement and productivity. The survey highlighted that teams with a higher level of trust within their members reported increased satisfaction and collaboration. Employees who feel trusted by their managers are more likely to take initiative, be innovative, and contribute positively to their team’s success. Building and nurturing trust is key to creating a positive and high-performing work environment. 

  • 2x more productive  
  • 4x more likely to feel a sense of belonging 
  • 3x more likely to find better work life balance 


Remote Work: The preferred choice 

The survey results revealed that remote work has become the preferred choice for a significant portion of the workforce. Over 75% of respondents expressed a desire for a hybrid work model that allows them to work both remotely and in the office. The flexibility and work-life balance offered by remote work were cited as the primary reasons for this preference. Organizations are taking note of this trend and reimagining their work arrangements to accommodate this newfound flexibility. 

75% of respondents expressed a desire for a hybrid work model that allows them to work both remotely and in the office

Work-life integration: Striking a balance 

According to Slack, employees are increasingly seeking a healthy work-life integration rather than a traditional work-life balance. The survey findings indicate that employees value the autonomy to manage their work and personal commitments in a way that suits their individual needs. Organizations are recognizing the importance of supporting employees’ well-being by offering flexible work hours and promoting mental health initiatives.

This research reveals a new path for leaders: to build trust in the workplace, focus on showing your employees that you trust them. Feeling trusted breeds hard work, which leads to more trust. This is a virtuous cycle all leaders can take advantage of to boost employee performance and well-being. CHRISTINA JANZER, SVP OF RESEARCH AND ANALYTICS, SLACK

Technology as a catalyst for collaboration 

In the digital age, technology plays a pivotal role in fostering collaboration and communication. The survey revealed that employees who had access to modern collaboration tools, like Slack, reported higher satisfaction and productivity levels. Such tools streamline workflows, enhance connectivity, and enable seamless information sharing among teams, regardless of their physical location. 

Tools have come a long way since the old ‘suggestion box.’ In a world where nearly three-quarters of workers say their coworkers are spread across multiple locations, technology can help in sharing information transparently and gathering feedback globally.

The Slack Pulse Survey conducted in July 2023 provides valuable insights into the prevailing dynamics of the modern workplace. Remote work is gaining traction, with employees seeking a hybrid work model that offers both flexibility and in-person collaboration. Trust remains a critical element in fostering employee engagement and productivity. Organizations are adapting to the changing landscape by embracing technology, promoting work-life integration, and investing in employee well-being programs. 

By understanding and acting upon these insights, businesses can create a workplace environment that attracts top talent, fosters collaboration, and promotes the well-being of their employees. As the workforce continues to evolve, staying attuned to these trends will be crucial for organizations to remain competitive and thriving in the ever-changing world of work. 

Read the full report directly from Slack



Veronica Bocian