Cultural Competence Training
Cultural competence is the ability to understand and interact effectively with people from different cultures, backgrounds and experiences. Recognizing one’s own cultural beliefs, values and biases is also part of developing cultural competence.
As organizations become more diverse, cultural competence is taking on new relevance. And in some states cultural competence training is required for licensed healthcare professionals. Organizations that foster cultural competence can benefit from better teamwork and collaboration, more effective problem solving, higher employee engagement and customer satisfaction, among other positive outcomes. And culturally-aware individuals are more likely to recognize and address biases (conscious and unconscious) and microaggressions — barriers to diversity and inclusion that can lead to discrimination.
As part of an organization’s efforts to create a more inclusive and welcoming workplace, cultural competence training helps move the needle. Everyone can benefit from greater awareness and empathy for the experiences and cultures of coworkers, customers and others they engage with, inside and outside of the workplace.
This course is part of our Building a Culture of Diversity, Equity & Inclusion Suite that includes:
- Diversity Equity & Inclusion at Work
- Unconscious Bias
- Microaggressions in the Workplace
- Cultural Competence
- Religion, Spirituality and Beliefs
- LGBTQ+ Inclusion
All courses are available in a Healthcare version.
Online Training: Cultural Competence
This 20-minute course explores the concepts and benefits of cultural competence, providing practical knowledge, insights and inspiration. A video host guides learners through the course, which features real-world examples, eLearning interactions, viewer tweets and email questions.
Topics covered include:
- What is Culture
- Culture’s Influence
- What is Cultural Competence
- Business Benefits of Cultural Competence
- Practices and Behaviors that Help Increase Your Cultural Competence
- Work Disconnects: Time, Personal Space, Physical Contact, Social Roles, Communication and Authority
The Traliant Difference
Traliant creates modern, interactive training courses to help organizations meet the challenges of today’s workplace. We bring together an experienced team of content creators, eLearning specialists, instructional designers and video producers to deliver interactive learning experiences that raise awareness, drive positive behavior and help foster a respectful, inclusive workplace.
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