Cultural Competence Training

Individuals from different cultures, backgrounds, and experiences stimulate successful collaboration. Train your employees to confidently navigate culturally diverse teams to create an inclusive and welcoming workplace.

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    Better everyday decisions

    Cultivate mutual understanding: acknowledging different cultures and recognizing how they shape individuals creates an environment based on respect and support.

    Topics covered include:

    • What is Culture
    • Culture’s Influence
    • What is Cultural Competence
    • Business Benefits of Cultural Competence
    • Practices and Behaviors that Help Increase Your Cultural Competence
    • Work Disconnects: Time, Personal Space, Physical Contact, Social Roles, Communication and Authority
    Overview

    Cultural Competence Training

    Cultural competence is the ability to understand and interact effectively with people from different cultures, backgrounds and experiences. Recognizing one’s own cultural beliefs, values and biases is also part of developing cultural competence.

    As organizations become more diverse, cultural competence is taking on new relevance. And in some states cultural competence training is required for licensed healthcare professionals. Organizations that foster cultural competence can benefit from better teamwork and collaboration, more effective problem solving, higher employee engagement and customer satisfaction, among other positive outcomes. And culturally-aware individuals are more likely to recognize and address biases (conscious and unconscious) and microaggressions — barriers to diversity and inclusion that can lead to discrimination.

    As part of an organization’s efforts to create a more inclusive and welcoming workplace, cultural competence training helps move the needle. Everyone can benefit from greater awareness and empathy for the experiences and cultures of coworkers, customers and others they engage with, inside and outside of the workplace.

    Online Training

    Cultural Competence

    This 25-minute course introduces employees and managers to the importance of cultural competence in the workplace. It identifies practical ways to increase this critical work competency and details practical actions employees can take to avoid misunderstandings and ensure communications and interactions are effective, respectful and successful across any culture.

    The Traliant difference

    Traliant creates modern, interactive training courses to help organizations meet the challenges of today’s workplace. We bring together an experienced team of content creators, eLearning specialists, instructional designers and video producers to deliver interactive learning experiences that raise awareness, drive positive behavior and help foster a respectful, inclusive workplace.

    Learn more about our training methodology

    Individuals with different cultures, backgrounds, and experiences improve the performance of your teams, and an inclusive culture helps your business accomplish more.

    Section 508 Compliant version

    Built for everyone

    There is nothing more inclusive than providing an easy, consistent, and accessible experience for all of your employees. Traliant provides Section 508-Compliant training that detects and adapts to the individual learner. Our Cultural Competence course is designed to accommodate a range of auditory, visual, intellectual, and kinesthetic abilities.

    Help your employees make the right decisions, at the right moments

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      Get Access to a Full Course