Cultural Competency Training

Cultural Competency Training

Cultural competency is the ability to understand and interact effectively with people from different cultures, backgrounds and experiences. Recognizing one’s own cultural beliefs, values and biases is also part of developing cultural competency. Cultural humility is the lifelong process of learning about one’s own and different cultures, and respecting each person’s unique experiences.  

As organizations become more diverse, cultural competency is taking on new relevance. And in some states cultural competency training is required for licensed healthcare professionals. Organizations that foster cultural competency can benefit from better teamwork and collaboration, more effective problem solving, higher employee engagement and customer satisfaction, among other positive outcomes. And culturally-aware individuals are more likely to recognize and address biases (conscious and unconscious) and microaggressions — barriers to diversity and inclusion that can lead to discrimination.

As part of an organization’s efforts to create a more inclusive and welcoming workplace, cultural competency training helps move the needle. Everyone can benefit from greater awareness and empathy for the experiences and cultures of coworkers, customers and others they engage with, inside and outside of the workplace.

Online Training: Cultural Competency and Humility

This 20-minute course explores the concepts and benefits of cultural competency and cultural humility, providing practical knowledge, insights and inspiration. A video host guides learners through the course, which features real-world examples, eLearning interactions, viewer tweets and email questions.

Topics covered include:

  • What is cultural competency
  • What is cultural humility
  • The importance of cultural competency in the workplace
  • Factors and characteristics that affect one’s cultural identity
  • Overcoming cultural barriers
  • Actions for improving cultural competency at work

The Traliant Difference

Traliant creates modern, interactive training courses to help organizations meet the challenges of today’s workplace. We bring together an experienced team of content creators, eLearning specialists, instructional designers and video producers to deliver interactive learning experiences that raise awareness, drive positive behavior and help foster a respectful, inclusive workplace.

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