Managing Difficult Employees Training
Organizations are able to operate at their highest levels when they have a culture where everyone treats each other with civility and respect. However, even in the best-run organizations, employees sometimes engage in inappropriate and disruptive behaviors.
Training managers on how to properly handle these “difficult” employees can help prevent negative consequences that can affect other employees and the overall organization, including lower job satisfaction, higher employee turnover and reduced productivity.
Whether incidents arise when employees are working remotely or in the physical workplace, training is an essential step in preparing managers to address behavior problems promptly and reduce the potential risks associated with disruptive behaviors, including workplace violence.
Online Training: Managing Difficult Employees
This 20-minute interactive course provides managers with insights and practical steps on how to handle difficult employees and disruptive behaviors. Realistic examples of different types of behaviors and situations, along with challenge questions and interactions, strengthen engagement and boost learning.
The course covers:
- How to identify and address problem behaviors
- How to conduct professional, constructive conversations with employees
- The importance of documentation and following policies and procedures
- Working with the employee on an action plan
- Administering fair and consistent discipline
- Minimizing the risk of complaints of discrimination, retaliation and/or wrongful termination
The Traliant Difference
Traliant creates modern, interactive training courses to help organizations meet the challenges of today’s workplace. We bring together an experienced team of subject matter experts, eLearning specialists, instructional designers and video producers to create interactive learning experiences that raise awareness, drive positive behavior and help foster a respectful, inclusive workplace.
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