Customization to Support Your Culture
Ethics and Compliance
One in four employees have experienced rude, disrespectful or aggressive behavior at work, according to a recent survey.
One in four employees have experienced rude, disrespectful or aggressive behavior at work, according to a recent survey. Ethisphere’s 2023 ethical culture report saw a similar trend: during the past few years, reports of workplace bullying jumped from 20.1% to 33%.
National Civility Month, observed each August, is a dedicated time to remind individuals and organizations of the importance of respect, empathy, kindness, and open-mindedness in everyday interactions. This month encourages everyone to reflect on how their behavior impacts those around them and to counter rising levels of incivility.
Incivility isn’t just a social issue, it’s a business one. Whether it’s passive-aggressive comments, exclusionary behaviors, or open hostility, toxic conduct can spread rapidly and erode even the most well-intentioned culture. National Civility Month offers a powerful opportunity to:
When practicing kindness and empathy, workplace culture and organizational performance improve, which contributes not just to a healthier company but also to a more harmonious society.
Workplace civility is not about agreeing with someone or pretending to. Civility is about making people feel valued, respected and heard. It’s the ability to respectfully disagree, listen to others and consider different views and perspectives. Conversely, a pattern of incivility and rudeness can have serious consequences, negatively affecting stress levels and mental wellbeing, absenteeism, turnover, engagement, job satisfaction and productivity.
And if left unchecked, rude, toxic behaviors may lead to allegations of harassment, discrimination and bias. Former EEOC Commissioner Chai Feldblum put it this way: “We know that workplace incivility often acts as a ‘gateway drug’ to workplace harassment.’
What can organizations do to get out in front of workplace incivility and potential problems that may follow? Here are 5 best practices.
Employees and managers who understand how to effectively address and prevent toxic behaviors and promote workplace respect and civility can lead to better business outcomes and better experiences for your workforce, customers and partners. Get A Free Trial of Traliant’s interactive training solutions for Preventing Workplace Harassment and Building a Positive Workplace.