Improving employee engagement and reducing high turnover is an ongoing challenge in the retail industry. Training can help retailers meet this critical business need by advancing efforts to create a work culture in which employees feel safe, valued, and respected. Whether on the front lines, in distribution centers, or in e-commerce, training all managers and employees—including part-time and temporary workers—on topics such as sexual harassment prevention, bystander intervention, diversity and inclusion, and code of conduct drives positive behaviors and engagement across the organization, improving the employee and customer experience.