Compliance Training Built for Retail Organizations
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Trusted by 14,000+ organizations
with 5 million learners trained
Why generic training falls short for retail teams and how Traliant helps
THE CONCERN
THE TRALIANT DIFFERENCE
One-size training doesn't fit a retail workforce.
Store associates, supervisors, stock teams, distribution employees and corporate teams face different risks and responsibilities.
Retail-specific learning for every role.
Industry-specific courses, role-based content and realistic retail scenarios help employees connect learning to the situations they encounter.
Store teams are always changing.
High turnover, seasonal hiring and frequent onboarding mean training never really ends.
Ready whenever employees are.
Automated assignments, reminders, reporting and HRIS integrations help manage training as employees join or change roles.
Customer-facing work leaves little time for training.
Training has to fit around busy shifts without disrupting operations or customer service.
Training that fits the workday.
Mobile-friendly training, flexible delivery and short reinforcement content help employees learn across locations, devices and shifts.
Requirements continue to change.
State and local requirements can vary across the locations where retail employees work.
Learning that keeps pace.
Our in-house legal team monitors changing requirements and regularly updates learning content.
Trust our in-house legal experts to ensure continuous compliance
Unlike most providers, Traliant’s in-house Legal & Compliance team is at the heart of our training — creating, updating, and ensuring every course is accurate and compliant. Our experts partner directly with you, offering tailored guidance, policy reviews, learner support, and ongoing insights.
Michael Johnson, J.D.
Board Advisor
Elissa Rossi, J.D.
Vice President of Compliance Services
Brian Rothenberg, J.D.
Vice President of Pre-Sales Consulting
John Brushwood
Compliance Counsel
Leondra Hanson, J.D.
Senior Compliance Advisor
Ashley Membere, PhD.
Senior Compliance Advisor
Katherine Schweit, J.D.
Senior Compliance Advisor
Recommended learning for retail teams
Start with the risks retail organizations manage most often, then expand into broader Learning Topics and Learning Tracks as your priorities evolve.
Key Compliance Topics in Retail
The Topic
Why It Matters
Workplace harassment
41% of employees working in retail and other public-facing locations surveyed by Traliant said they had witnessed workplace harassment, while 24% said they had personally experienced it.
Customer and Payment Data Security
60% of data breaches involve the human element. Employees who handle payment card data play a critical role in recognizing threats, protecting cardholder data and following PCI DSS security procedures.
Workplace Violence and De-escalation
55% of employees working in retail and other public-facing locations surveyed by Traliant said their employers needed to do more to protect worker safety.
What our customers are saying
“We operate in all 50 states, each with different requirements. We needed a solution that could handle that flexibility and offer relevant content”
-Bernadette Commissa, Director of HR & Learning, Barnes & Noble
View all customer stories
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Inside Traliant’s New Inclusion Learning Experience
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Grubhub Customer Story
Case Studies
Sexual Harassment Training Requirements by State
State RequirementsFrequently asked questions about retail compliance training
Generic courses don't account for different roles, shifts, and store environments. You need training built around how your teams actually work.
Employees can access mobile-friendly learning through the Traliant Learning Center or a compatible third-party LMS, providing flexibility across stores, shifts and roles.
Traliant’s Compliance team supports learner questions. Traliant Plus also gives administrators access to written guidance, one-on-one consultations and weekly office hours through Ask Compliance.
Realistic scenarios help staff recognize risks, de-escalate conflict, and know when to escalate.
Traliant’s in-house legal team monitors relevant requirements and regularly updates learning content to help retail organizations keep training current.
Yes. Content, technology, and reporting adapt to organizations of any size, from a single store to national chains.
Automated assignments make it easy to onboard and track compliance for employees joining on any timeline.
Yes. Traliant learning can be delivered through the Traliant Learning Center or a compatible third-party LMS. Traliant Plus also supports HRIS integrations.
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