Cultural Competency Training
Elevate innovation and productivity within your organization by leveraging diverse perspectives.
Train. Reinforce. Protect.
Traliant Learning Topics pair foundational, attorney-authored training with reinforcement content, including Micro Reels that keep key concepts fresh throughout the year. Always protected, not more time in training.
Building stronger workplace relationships.
Diverse teams drive innovation — but only when employees can communicate effectively across cultures. Without cultural competence, everyday interactions can lead to misunderstandings and barriers to collaboration.
Traliant's 30-minute Cultural Competence training helps employees and managers understand how culture shapes workplace behavior and build practical skills to communicate respectfully and collaborate across diverse teams.
A healthcare version is also available, along with 20 Micro Reels that reinforce key concepts throughout the year.
FOUNDATIONAL TRAINING
Cultural Competence
What this Learning Topic covers:
Through eight realistic workplace scenarios, interactive activities and a quiz show-style course challenge, learners build confidence navigating cultural differences at work. New behavioral analytics and self-customization capabilities help organizations tailor the experience and gain insight into learner engagement.
- How culture shapes workplace behavior
- Cultural competence and its business benefits
- How culture can impact the way we conduct ourselves at work
- Practical skills for communicating across cultures
- Cultural expectations around:
- Authority and workplace hierarchies
- Punctuality and multitasking
- Individualism versus interdependence
- Comfort with uncertainty
- Work-life boundaries
ALWAYS-ON RISK MITIGATION
A stronger compliance program with the tools to go deeper, ready when you are.
What is a Learning Topic?
A Learning Topic is everything you need to cover one subject, like preventing harassment or keeping data safe. It’s more than a single course. It pairs attorney-authored training with reinforcement tools that keep the protection going after the course ends.
How does it work?
The full course meets your requirements, giving a documented, defensible record. Reinforcement tools keep that protection working between annual trainings. Pick your Learning Topic, roll it out, and it keeps working all year.
What’s in a Learning Topic?
Reinforcement tools vary by topic, so each Learning Topic includes the mix that fits its subject.
Foundational courses
Comprehensive training written by our in-house attorneys and kept current as laws change. Produced with the quality of a TV show, so it holds attention and the lesson sticks.
Micro Reels
Short, just-in-time videos that reinforce key concepts right when employees need them most.
Refreshers
Short follow-up courses that strengthen retention between annual trainings.
Application Tools and Job Aids
Practical resources that help employees apply what they learned with confidence on the job.
What to consider when choosing the most effective cultural competence training
- Create a more inclusive and welcoming workplace: Cultural competence helps to build a culture where everyone feels respected, valued, and comfortable sharing their perspectives.
- Improve communication and collaboration: An understanding of cultural competence helps employees to understand different cultural norms and communication styles, leading to more effective communication and collaboration among diverse teams.
- Enhance customer service and client relationships: Cultural competence is essential for providing excellent customer service in a globalized marketplace.
- Empower employees: Training provides employees with the knowledge and skills to interact effectively with people from diverse backgrounds, which can lead to greater confidence and comfort.
- Strengthen your organizational culture: Training helps to build a culture of respect, understanding, and inclusivity.
- Boost innovation and creativity: Diverse teams with strong cultural competence are better positioned to develop creative solutions and to achieve success.
- Be open to learning: Be curious about different cultures and willing to learn about their beliefs, values, and practices.
- Develop empathy and understanding: Try to see the world through the eyes of others, and to understand how different cultures shape perspectives and behaviors.
- Practice active listening: Pay attention to both verbal and nonverbal communication, and ask clarifying questions.
- Be mindful of your own biases: Recognize your own cultural biases and assumptions, and strive to challenge them.
- Use respectful language: Avoid using stereotypes or generalizations, and choose your words carefully to avoid misunderstandings.
- Time: Different cultures may have different perspectives on time, such as how meetings are scheduled, deadlines are met, and schedules are followed.
- Personal space: Cultural norms may dictate how much personal space people prefer.
- Physical contact: Cultural norms can vary significantly when it comes to physical contact, such as handshakes, hugs, or pats on the back.
- Social roles: In some cultures, there are clear distinctions between social roles, such as gender roles or roles related to authority.
- Communication styles: Different cultures may have different communication styles, such as directness versus indirectness, verbal versus nonverbal communication, and the use of humor.
KEY FEATURES
Why you'll love our training
It’s time to embrace a new era of online training with a valued partner who will ensure seamless implementation, a truly enjoyable learning experience, and courses with continuous compliance you can trust.
Compliance expertise
Traliant's in-house legal expertise ensures training is accurate and kept up-to-date with any regulatory changes.
Accessible to users with disabilities
Traliant provides an inclusive experience for all users, including those with disabilities, by going beyond Section 508-C standards and offering WCAG 2.1/2.2
Story-based learning
Our story-based approach blends leading instructional design with Hollywood talent to produce engaging, interactive and nuanced training.
Administration
Traliant makes it simple to roll out training to your workplace and provide technical support directly to your employees at no additional cost.
Customizations
Tailor courses to include your logo, relevant policies, workplace images, and more. Traliant can even customize the course with scenarios that take place in your own workplace environment.
Translations
Training is available in English, Spanish and is supported in over 100 languages.
COMPLIANCE EXPERTISE
Your partner in training compliance
Uniquely qualified in-house compliance team
Our exceptional in-house Compliance Advisory Team is led by Michael Johnson, Chief Strategy Officer and former U.S. Department of Justice attorney who has provided training and guidance to organizations like the Equal Employment Opportunity Commission, Google, the United Nations, and the World Bank.
Keeping you compliant, effortlessly
Keeping up with the complex web of employment laws — especially if your workforce spans multiple states — can be tricky. That’s why we offer a streamlined training solution that ensures you stay compliant with federal, state, and local regulations, so you can focus on what matters most: your team.
Simplifying your policies and handbooks
Crafting an employee handbook that meets legal standards can be daunting. Let us ease the burden. We help you navigate regulatory changes to ensure your policies and handbooks not only comply with the law but also reflect industry best practices.
